Frequently Asked Questions
Everything you need to know about your Billini shopping experience.
How long does shipping take?
Standard shipping typically takes 3-7 business days, while express shipping arrives within 1-3 business days depending on your location.
What is your return policy?
We offer returns on full-priced items within 30 days of purchase. Items must be in original condition and packaging to be eligible for a refund or store credit.
How do I find my correct size?
Please refer to our comprehensive Size Guide available on each product page. Our styles generally run true to size, but specific fit notes are provided for individual designs.
Do you offer international shipping?
Yes, Billini ships worldwide. International delivery times and costs vary by destination and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible buy-now-pay-later options including Afterpay and Klarna.
Can I change or cancel my order?
As we aim to process orders as quickly as possible, we can only make changes or cancellations within 30 minutes of the order being placed.